Menu

Frequently Asked Questions

iGoStartup Packs

How does iGoStartup work?

iGoStartup is the first completely-online, fully-automated and affordable startup solution for your business. It has been used by entrepreneurs, investors and startups to plan and analyze their new ventures. Just select the pack the pack that’s more suitable to you by clicking here.

Who uses iGoStartup?

New entrepreneurs, Business Owners and Business Managers! Any entrepreneur or business owner in any stage of business can use iGoStartup. Business Supporters, Consultants, government entities, business incubators, service providers, small business development centers, universities, and other members of the entrepreneurial community all use iGoStartup.

How much does iGoStartup cost?

A part of iGoStartup is free, without the need for a credit card. That’s the free pack. However, for the full experience, you will need to have the Basic Startup Pack. This pack requires a paid subscription. To sign up for a free trial click here.

How do I get started?

Buy one of our available packs here, or register for the free pack here.

Can I make the iGoStartup resources available to my team?

You will need to contact us to discuss the details before proceeding.

What types of companies use iGoStartup?

Any entrepreneur, business owner, or manager in any stage of business can use iGoStartup.

Is iGoStartup just for high-tech and high-growth businesses?

No. iGoStartup is designed with flexibility to accommodate all ranges of private businesses and entrepreneurs.

I have an idea for a business, but that's it. How can iGoStartup help me?

iGoStartup offers personalized analyst assistance to help guide you through all the steps of starting up a new business. To see for yourself, subscribe to the Free Pack and test some of our tools for free.

Is iGoStartup for entrepreneurs with or without an existing business plan, or both?

The iGoStartup business plan input process is easier for entrepreneurs with an existing business plan. However, an entrepreneur without an existing business plan can use iGoStartup to create their business plan step-by-step by using our online tools.

Can international companies use iGoStartup?

Yes, hundreds of companies outside of the United Kingdom use our services every week. International companies can benefit just as much as companies from the U.K.

How can igostartup.com help me?

Note that the tools provided by igostartup.com are used globally in the world of business.

What igostartup.com provides is the automated suggestion and advice for the users based on their answers. Therefore, the cost does not lie in using the tools, but in the fact that the user is provided with automated support and advice online without the interaction of third parties. All tests provided by igostartup.com are non-standardized.

Payments

What Payment options can I use?

We offer secure payment processing, using PayPal, the industry leading secure payment solution, to process payments using a variety of credit cards.

You can use any of the following credit cards:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • PIN debit cards with the Visa or MasterCard logo
  • Debit cards with the Visa or MasterCard logo

If you have a PayPal account you can use any balance in that account.

Can I start using the tools immediately?

Yes. As soon as your payment is complete, should you choose to purchase using credit card, the tools will be at your disposal in a matter of seconds.

I want to buy one of your packs but I don't have a credit or debit card. What can I do?

Our memberships can also be bought by bank deposit. Select your pack and proceed to buy it using the “Bank Deposit” option, using the on-screen instructions.

What types of paid subscriptions does iGoStartup offer?

Subscriptions in iGoStartup come in the form of Packs. You select the pack in which you are interested in, and you click on buy!

I have a valid credit card but I can't use it on your site. What can I do?

When you buy from us we use a secure third-party payment system called PayPal to process the order. PayPal accepts the following cards: VISA, MasterCard, American Express and Discover.

If you are using one of these cards, and you still can't complete your order, then we regret that, given the way the international credit card system works, we will not know why you are having card processing problems. Your card details are only handled through the PayPal system, and, as such, we do not have access to any of your card information.

In this situation, you are advised to retry and ensure that your billing address, card number, name and other details are entered correctly.

If you still can't use your card, you should buy our packs by bank deposit. If you want to contact us for further help, please do contact us.

What happens after my subscription expires?

You will have to renew your pack subscription. You can do this in the dashboard.

Security

Is my business information confidential? Do I need an NDA (Non-Disclosure Agreement)?

Yes, your business information is confidential and secure. Our Privacy Policy and Terms of Use serve effectively as an NDA between iGoStartup and its users/members.

Who can see my data?

Pursuant our privacy policy and our terms of use, a user's proprietary business information is never shared with anyone.

What security measures does iGoStartup take to ensure the privacy and safety of user information?

iGoStartup employs a wide range of security measures to ensure the privacy, safety, and integrity of user information, including for both personal and business information. Our comprehensive security measures include the following aspects:

Data Center Security:

  • 24/7 premise security and monitoring
  • Data centers located in the Netherlands

Network & Data Security:

  • Network firewall protection
  • Redundant network and power feeds
  • PayPal secure payment gateway
  • Full-scan antivirus solution

User Data Management:

  • Data replication
  • Redundant servers
  • Daily database backup

Page Encryption:

  • High-Grade Page Encryption in Paypal checkout pages

Company Policies:

  • iGoStartup Privacy Policy
  • iGoStartup Terms and Conditions of Use

Newsletter

How do I subscribe to your free newsletter?

Use the form on our homepage located here.

My newsletter is going to my spam box. How do I get it to my inbox?

In some cases the newsletter may end up in your email account's spam folder. To ensure that you get the newsletter direct to your inbox, please add This email address is being protected from spambots. You need JavaScript enabled to view it. to your email whitelist.

How can I unsubscribe from the newsletter?

Open a recent newsletter, and click the 'unsubscribe' link at the bottom.

Rest

What if I have a question that I don't see here?

If we missed anything, feel free to contact us and ask away.

What is the purpose of iGoStartup?

igostartup.com will help you find, buy, and use quickly and efficiently the tools you need for your business startup.

What are the system requirements for iGoStartup?

Here are the recommended system requirements to use iGoStartup:

You need to install one of the following:

  • Internet Explorer 10 or higher
  • Chrome 24 or higher
  • Opera 12.10 or higher
  • Firefox 18 or higher
  • Safari 6 or higher
  • Maxthon 4 or higher

As well as:

  • Have JavaScript enabled
  • Have a broadband connection to the internet